Wendy future of retail top

Merchandising requires thinking outside the box

Merchandising requires thinking outside the box

It’s time for retailers — and their brand partners — to stop “trying harder” and start “trying differently.” Based on a report released by Coresight Research, “Retail Merchandising: Unveiling Hidden Gaps and Inefficiencies,” a lack of planogram compliance and ineffective localization continues to complicate the merchandising process. The proliferation of shopping channels, more digitally adept

Beauty consumers seek richer in-store experience

Beauty consumers seek richer in-store experience

According to a study released earlier this year by Kline and Co., “Cosmetics and Toiletries USA,” the U.S. beauty and personal care market surpassed $85 billion in retail sales in 2021, a rise of $7 billion from 2019 sales levels. This marks the sector’s strongest performance within the last 10 years, with no signs of

‘Unboxed retail’ explains the changing perception of stores

‘Unboxed retail’ explains the changing perception of stores

As customer expectations transform, supply chain issues remain, cost pressures rise and workforce challenges linger, retail drug stores must continue their rapid change and transformation. The aftermath of the COVID-19 pandemic has greatly accelerated this necessary evolution. During this time of reinvention across the industry, I’m reminded of the old real estate adage, “Location, location,

Five technological advances that have recast retail

Five technological advances that have recast retail

The use of technology has been expanding across retail for years — however, its pervasiveness was accelerated by the COVID-19 pandemic. The integration of technology within the retail ecosystem has become the new normal. This article highlights five technological advancements that have changed the shape of health care delivery and the retail supply chain forever.

Proactive decision making needs data and analytics

Proactive decision making needs data and analytics

In recent months, big data has been an often-discussed topic among business leaders as they consider ways to adjust their businesses to contend with the effects of the pandemic, which continues to shape shopping behavior. Across the retail industry, companies are still struggling to put data-driven strategies into action. In November 2020, Exasol published research

The new question for retailers: ‘Are you tracking?’

The new question for retailers: ‘Are you tracking?’

Product transparency is fast-becoming an industry standard — across virtually every channel. This visibility throughout the supply chain supports consumer preferences for locally sourced and/or ethically produced product, and allows manufacturers and distributors to proactively update progression and status as well as minimize disruption and mitigate customer risk. As it relates to transparency across the

The prevalence of “Do It Yourself” health care

The prevalence of “Do It Yourself” health care

At the same time mindsets have shifted toward taking care of one’s personal health and wellness, the natural space has expanded and a variety of purported “better for you” and “free from” products have emerged in food, health, beauty, wellness and other lifestyle categories. As this trend toward self-care becomes a focus of more consumers,

Innovators drive expansion of health categories

Innovators drive expansion of health categories

New categories can develop when product innovation meets a consumer’s unmet need in a way that no existing category has provided. Retailers that adopt a new category or subcategory early can gain an edge over their competitors. Emerging retail categories disrupt and change the retail market. There are innovative retail categories that include virtual reality

How to respond to industry consolidation

How to respond to industry consolidation

The aftermath of mergers and acquisitions or other industry “disruptions” can be unsettling, to say the least. The dust is often kicked up, and the traditional foundation feels shaky at best. A June 2014 article by McKinsey & Co., “How U.S. health care companies can thrive amid disruption,” states that the volume of M&A deal

Health information now captured by what you wear

Health information now captured by what you wear

Putting patients increasingly in control of their well-being and health care outcomes has truly come of age. It is through technology that the ability to automatically monitor, track and report a health condition has become attainable, and this is another positive step toward equipping consumers to be in charge of their health. This technology will

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