McKesson Corp. is showcasing an array of clinical care and measurement tools to help community pharmacies improve their performance at ideaShare 2014.

McKesson, ideaShare 2014, clinical care tools, community pharmacies, Mark Walchirk, McKesson U.S. Pharmaceutical, CMS Star Ratings, Adherence Performance Reporting solution, McKesson Pharmacy Systems and Automation, MPS&A, pharmacy management system, medication adherence rating, Pharmaserv, pharmacy performance data, EQuIPP, McKesson Sponsored Clinical Services Network, Pharmacy Intervention Program, LoyaltyScript@Retail, McKesson Reimbursement Advantage, OneStop Generics, Physician Outreach Program

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McKesson ideaShare 2014 gets under way

July 21st, 2014

ORLANDO, Fla. – McKesson Corp. is showcasing an array of clinical care and measurement tools to help community pharmacies improve their performance at ideaShare 2014.

The annual pharmacy conference, which kicked off on Monday, provides attendees with access to industry thought leaders, new pharmacy solutions, continuing education courses, and networking events — all focused on giving pharmacies insights on how to deliver top-notch patient care and grow in today's changing health care environment.

"We continue to see transformation in the market driven by the emphasis on positive patient outcomes, continued growth of preferred networks and a focus on retail pharmacies’ ability to impact Star Ratings. McKesson has made significant investments to provide our customers with new programs and clinical services to help them better serve their patients as well as grow and sustain their pharmacy business," Mark Walchirk, president of McKesson U.S. Pharmaceutical, said in a statement. "Community pharmacies play a critically important role in their patients' journey toward better health, and McKesson ideaShare is one way we demonstrate our long-term commitment to being a strong and trusted business partner to community pharmacy."

At ideaShare, McKesson is launching its new Adherence Performance Reporting solution, offered by McKesson Pharmacy Systems and Automation (MPS&A). Based on a pharmacy's own pharmacy management system data, the solution provides a medication adherence rating similar to the CMS Star Ratings provided to health plans. The rating will help pharmacies better understand their adherence performance, as well as provide actionable ways for pharmacies to improve their performance, such a report on target patients who should be included in adherence outreach.

"Our Adherence Performance Reporting solution helps each pharmacy focus on a group of specific patients whose medication adherence behavior has the most negative impact on the pharmacy’s adherence rating," explained Emilie Ray, president of MPS&A. "Rather than leaving our pharmacies to sift through charts and spreadsheets generated from other reports, we've created a real-time set of reports that give them the information they need to take swift action with specific patients."

MPS&A is also launching the largest release of its Pharmaserv pharmacy management system in four years. And to help pharmacies measure and understanding their clinical performance, McKesson offers access to EQuIPP, an online information management platform that makes pharmacy performance data available.

The McKesson Sponsored Clinical Services Network, meanwhile, provides the Pharmacy Intervention Program, which offers patients face-to-face behavioral coaching from a pharmacist. Interventions, sponsored by pharmaceutical manufacturers, focus on medication adherence and consistently drive an average increase of 1.5 incremental prescriptions per patient over 18 months, according to McKesson.

Being introduced at ideaShare and due to become available to pharmacies this fall is LoyaltyScript@Retail from McKesson Patient Relationship Solutions, which will provide pharmacists with a timely, convenient means of providing patient savings and enhanced care. Almost 70% of pharmacists encounter patients seeking co-pay cards at least a few times per week, and 77% of pharmacists use co-pay cards at least once per day, according to research cited by McKesson. LoyaltyScript@Retail provides pharmacists with in-store access via an online portal to co-pay savings offers for an expanding list of brands, the company said.

In response to the changing market and the industry’s increased concentration on CMS Star Ratings, AccessHealth has integrated pharmacy clinical performance data into the McKesson Reimbursement Advantage (MRA) program. The new Pharmacy Performance Summary will allow MRA customers the opportunity to review their unique performance data, compare it to a benchmark and then identify areas for improvement. Other enhancements and improvements to MRA include access to EQuIPP data, Mirixa platform reporting and GDR/GER (Generic Dispense Rate/Generic Efficiency Rate) data.

"2013 was a record year for securing MAC increases at AccessHealth, with more than 2,200 MAC increases, which represent our efforts to increase reimbursement for hundreds of thousands of member claims," stated Kevin O’Connor, vice president and general manager at AccessHealth.

On the medication side, McKesson noted that its OneStop Generics program delivers sophisticated pricing tools and deep sourcing expertise with business solutions that provide an advantage to customers for selection, pricing and availability. Designed with the needs of the customer in mind, the program offers numerous opportunities to maximize consistency and profitability, the pharmaceutical distributor said.

And to help pharmacists build relationships with health care professionals in their community, McKesson's Physician Outreach Program provides physician-specific data on more than 1.5 million prescribers and includes other revenue stream opportunities, including 340B entities, nursing home and home health agency locations. The company said the data helps pharmacies identify high-opportunity prescribers and determine the best mix of services to market their pharmacy and attract new patients.

The tool also helps pharmacists save time by providing access to prescriber information including DEA and NPI numbers, McKesson added. This year, the company is adding patient visibility to the program, through which users will be able to see aggregated, de-identified patient data such as number of patients, average age, gender percentage and where patients are located.

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