Retail News Breaks
New CVS website facilitates Tricare Rx transfers
January 3rd, 2012
WOONSOCKET, R.I. – CVS/pharmacy has launched a service on its website that enables beneficiaries of Tricare, the U.S. armed forces' health and prescription drug benefit program, to transfer their prescriptions to one of its drug stores.
The move comes as CVS rival Walgreen Co. ceased participation in the pharmacy provider network of Express Scripts Inc., the pharmacy benefit manager (PBM) for Tricare, starting Jan. 1 because of a contract dispute.
CVS said Tuesday that at CVS.com/tricare, Tricare members will find information on how to transfer their prescriptions to one of CVS/pharmacy's 7,300 drug stores nationwide. According to the drug chain, Tricare members or other patients covered by an Express Scripts plan just need to provide the name of their medication(s), the doctor's name, the name and phone number of the pharmacy where the prescription was last filled, and the CVS/pharmacy store where the patients wants to pick up the prescription(s). The transfers can be done by visiting or calling any CVS/pharmacy or online at CVS.com.
The company added that to raise awareness of its new Tricare website, it will donate $3 to the USO for each person visiting CVS.com/tricare between Jan. 1 and Jan. 31, up to a total of $50,000.
"CVS/pharmacy is committed to helping Tricare members on their path to better health, which is why we want to make it as easy as possible for members whose insurance may no longer be accepted at their current pharmacy to transfer their prescriptions to us," Papatya Tankut, vice president of professional pharmacy services at CVS/pharmacy, said in a statement. "To help ensure that patients take their medications appropriately and safely, it is important that they have all their prescriptions filled at the same pharmacy. CVS/pharmacy can fill all existing and new prescriptions for Tricare members."
In early December, Walgreens announced that over 250,000 Tricare beneficiaries had petitioned Express Scripts to keep the drug chain in its pharmacy network. As of Jan. 1, about 6 million Tricare beneficiaries lost in-network insurance coverage for prescriptions filled at Walgreens and Duane Reade pharmacies. During the fall, Walgreens said it had proposed terms to Express Scripts to remain as a provider in the PBM's pharmacy network for Tricare, including an offer to contract separately for Tricare to avoid disruption to military families and retirees.
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