Retail News Breaks
Rite Aid adds new partner to Health Alliance
June 10th, 2014
CAMP HILL, Pa. – The Penn State Hershey Health System is joining the Rite Aid Health Alliance, a program from the drug chain in which a health care team helps people with chronic and polychronic conditions meet goals set by their doctors.
Rite Aid said the partnership is being formally announced Tuesday afternoon at the Rite Aid pharmacy at 337 West Chocolate Ave. in Hershey, Pa., by chairman and chief executive officer John Standley and Harold Paz, CEO of Penn State Hershey Medical Center and Health System, Penn State's senior vice president for health affairs and dean of the Penn State College of Medicine.
"Across central Pennsylvania, Penn State Hershey has long been known as one of the pre-eminent health care systems in the country, and like Rite Aid they share our commitment to providing access to affordable and high-quality health care," Standley said in a statement. "We are especially pleased to be working with their physicians to bring Rite Aid Health Alliance to patients in the Hershey and greater Harrisburg area. Together, we will help our patients manage their conditions and improve their overall health and well-being."
Through Rite Aid Health Alliance, announced in March, patients with chronic and polychronic conditions such as congestive heart failure, chronic obstructive pulmonary disease (COPD), high cholesterol and diabetes are recommended to the program by their primary care doctor. Rite Aid pharmacists and specially trained health care coaches, located in the chain's pharmacies, work with the doctor and patient to improve the patient's health and self-management abilities. The care team also collaborates with the patient to establish health goals, reduce barriers and devise a personal health care action plan in coordination with the physician.
Under the new partnership, Penn State Hershey doctors can refer patients who they feel would benefit from additional coaching in areas such as medication management and meal and exercise planning. All members of the care team will communicate regularly with physicians to improve patients' overall health.
"Partnering with Rite Aid’s Health Alliance program is another way in which Penn State Hershey can ensure our patients receive quality care in the most appropriate, cost-effective setting," Paz said. "This program serves as an innovative example of how an academic medical center can work with other community health care providers to help patients with chronic conditions access a full range of resources to help them manage their health."
Rite Aid currently is piloting Health Alliance partnerships with High Point, N.C.-based Cornerstone Health Care; Glendale, Calif.-based Apollo Medical Holdings Inc.; and the Greater Buffalo United Accountable Healthcare Network of Buffalo, N.Y.
In these markets at select pharmacies, Rite Aid provides the care coaches through its subsidiary Health Dialog, a provider of patient support, analytics and decision support that the drug chain acquired in April. Health Dialog coaches will be available at Rite Aid pharmacies and specialize in behavior change to help patients address lifestyle health issues.
The full range of services available to patients participating in Rite Aid Health Alliance includes medication compliance support; comprehensive medication reviews and reconciliation; nutrition and weight management information; disease education; exercise coaching and tobacco cessation support. Records of all interactions, which occur in Rite Aid pharmacies, as well as updates from the doctor, are stored electronically, as are patient profiles, including medications and lab results, which Rite Aid noted supports continuity of care and facilitates information access for members of the patient's health care team.
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