Retail News Breaks
Rite Aid rolls out online Rx refill, store pickup service
August 3rd, 2009
CAMP HILL, Pa. – Rite Aid Corp. on Monday unveiled a round-the-clock prescription refill service through its online store that lets patients retrieve their orders at the drug store chain's brick-and-mortar outlets.
The retailer said patients now can refill their prescriptions 24 hours a day, seven days a week, at the Rite Aid Online Store for pickup at any of the more than 4,800 Rite Aid pharmacies nationwide.
In addition, patients can access their pharmacy profiles online by setting up a free MyPharmacy account, which enables them to manage their prescription history.
They also can sign up online for Rite Aid’s free Automated Courtesy Refill program, which automatically refills an eligible prescription before it runs out. Rite Aid said its pharmacies call patients when prescriptions are ready for pickup and can contact patients' doctors for prescription renewals.
Through MyPharmacy, patients also can manage their online refill reminders. The chain noted that many patients like to be able to order multiple prescription refills quickly online.
Rite Aid said its web store offers more than 45,000 items, including Rite Aid brand products and many others typically seen in Rite Aid stores. What's more, many items not carried in stores, such as larger durable medical equipment items like wheelchairs, also are available online, the retailer pointed out.
Online customers are eligible for free shipping on their first order of $25 or more for nonpharmacy items, as well as instant savings coupons and special offers. Through August 31, online shoppers can save up to 50% on products ranging from mascara to multivitamins, according to the company.
The chain added that patients’ orders are marked “FSA” on more than 4,000 health care items eligible for reimbursement as part of a flexible spending account benefit plan, which makes it easier for patients to track these items, since many plan administrators advise participants to save all applicable receipts.
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