Retail News Breaks
SpartanNash adopts mobile pharmacy solution
February 25th, 2014
GRAND RAPIDS, Mich., and SAN FRANCISCO – Food and drug retailer and wholesaler SpartanNash plans to offer mobile and online pharmacy services via a partnership with technology provider mscripts.
The companies said Tuesday that the mscripts mobile solution, to be available for iOS and Android mobile devices, will enable SpartanNash customers to refill prescriptions, receive prescription pickup and dosage reminders, and manage online pharmacy accounts for their family members.
SpartanNash operates 88 pharmacies in six states across the upper Midwest. Overall, the company operates 172 supermarkets under more than a dozen banners — primarily Family Fare Supermarkets, No Frills, Bag 'n Save and Econofoods — in Colorado, Nebraska, South Dakota, North Dakota, Minnesota, Iowa, Wisconsin, Michigan and Ohio.
"We are thrilled to provide a solution to help our customers manage their medications conveniently," Larry Pierce, vice president of center store merchandising at SpartanNash, said in a statement. "This helps our customers, particularly those who have complex medication regimes, stay on top of their health. They can refill through text or in the app, no matter where they are. They can set reminders to take their medications without having to enter all the prescription information first. They can see a list of all their scripts anytime."
Plans call for the mobile pharmacy app to be available to SpartanNash customers in the early summer as a free download through the Apple iTunes Store and the Android Market.
SpartanNash added that the application will operate on a secure network and be integrated with McKesson's EnterpriseRx pharmacy management system, enabling the retailer to offer a range of digital communication pathways to its customers.
San Francisco-based mscripts noted that its mobile and online health management platform helps promote patient engagement and medication adherence.
"SpartanNash really understands the role mobile can play in forging close ties to their local community," stated Mark Cullen, chief executive officer of mscripts. "This allows SpartanNash pharmacy customers to see and manage their prescriptions, either on the phone or through the website, making it easy to fill and take their medications on schedule and as prescribed."
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