Big Y Foods Inc. and the Western New England College School of Pharmacy have partnered to open a patient-centered Consultation and Wellness Center run by faculty pharmacists.


Big Y Foods, Western New England College School of Pharmacy, Consultation and Wellness Center, pharmacist, pharmacy, pharmacy consultation, wellness center, health care, Charles D'Amour, supermarket, food and drug retailer, Evan Robinson, Kam Capoccia, patient care






































































































































































































































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Big Y Foods teams with Rx college on wellness center

September 14th, 2010

SPRINGFIELD, Mass. – Big Y Foods Inc. and the Western New England College School of Pharmacy have partnered to open a patient-centered Consultation and Wellness Center run by faculty pharmacists.

The New England food and drug retailer said Tuesday that the new facility, located at the Big Y World Class Market in Springfield, Mass., is one of the largest pharmacy consultation and wellness centers in the region and the first to be located in a supermarket.

Patients will be able to make an appointment with a pharmacist who will work with them and their physician to optimize their care, according to Big Y, which has 56 stores — 33 with pharmacies — in Massachusetts and Connecticut.

The Consultation and Wellness Center contains a patient drug information area, an examination room, and an office for consultations and family education, along with a large waiting area.

Free services offered at the center include education and training programs, blood glucose evaluations, individualized patient care plans and pharmacist medication reviews.

"Big Y is proud to partner with the Western New England College School of Pharmacy as part of our wellness initiative. Programs like this will help to improve the quality of life and health of Big Y customers," Big Y president and chief operating officer Charles D'Amour said in a statement.

Other services include foot examinations, glucose meter and insulin injection training, blood pressure monitoring, wellness activities, and nutrition workshops with Big Y's Living Well Eating Smart wellness team of registered dietitians.

"There are changes taking place within the practice of pharmacy that make opportunities such as this more beneficial than ever to patient care," commented Evan Robinson, dean of the Western New England College School of Pharmacy. "To accomplish something like this, it was imperative to find a collaborator who shared our belief in the pharmacist-as-educator model, and to that end we are thrilled to be working with Big Y."

Kam Capoccia, clinical associate professor at the pharmacy college, who will supervise the Consultation and Wellness Center, stated that she envisions the facility as "a bridge between the patient and their health care provider."

"The goals of the center are to provide clinical pharmacy services to the community, enhance patient care and optimize therapeutic outcomes," Capoccia explained. "We strive to be recognized as a leader by the community and patients as a wellness center of excellence."

She added that collaborative practice models in other states have already demonstrated the ability to improve the health of their patients and save the health care system millions of dollars. Among the goals of the Western New England College School of Pharmacy and Big Y partnership are to decrease visits to the emergency room and the number of hospital readmissions by collaborating with doctors on patient care.

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