CVS Caremark Corp. reported that its MinuteClinic retail health clinic subsidiary has surpassed 10 million patient visits.


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Retail News Breaks Archives

Milestone reached by MinuteClinic

August 1st, 2011

WOONSOCKET, R.I. – CVS Caremark Corp. reported that its MinuteClinic retail health clinic subsidiary has surpassed 10 million patient visits.

The company said Monday that the 10 millionth patient was seen at a MinuteClinic in Quincy, Mass., one of the many communities where the walk-in clinic operator has opened new locations in the past 18 months.

"We have accelerated our patient visit growth by developing new services and expanding our clinic footprint," MinuteClinic president Andrew Sussman said in a statement.

"MinuteClinic was founded on the principle of providing convenient, high-quality care, and patient awareness is growing," explained Sussman, who's also senior vice president and associate chief medical officer at CVS Caremark. "This milestone demonstrates how innovation coupled with evidence-based treatment can make basic medical services more convenient and affordable for millions of Americans."

Since opening the industry's first retail-based clinic in Minneapolis in 2000, MinuteClinic has grown to nearly 600 clinics inside CVS/pharmacy stores in 26 states and the District of Columbia, according to CVS Caremark. Nine million of the visits have occurred since the start of 2007, and MinuteClinic has maintained a 95% patient satisfaction rate, the company noted.

In the first half of this year, MinuteClinic opened 39 new clinics. CVS Caremark said it has committed to adding 100 new MinuteClinic locations annually for the next five years, starting in 2011, given the nation's primary care shortage and the addition of more than 32 million newly insured patients as a result of health care reform.

And in line with its growth, MinuteClinic aims to increase its role as a collaborator with major health systems and physician groups, CVS Caremark added. MinuteClinic has established affiliations with health care networks such as the Cleveland Clinic, Henry Ford Health System, Advocate Health Care and Allina Hospitals & Clinics, among others.

Through the alliances, MinuteClinic also is integrating electronic medical records systems with hospital systems in regional markets and often the hospitals' primary care doctors serve as MinuteClinic directors at a local level.

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