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Take Care to run high-tech health center at Cisco HQ
November 29th, 2011
DEERFIELD, Ill. – Take Care Health Systems is slated to operate an employee health and wellness center at the San Jose, Calif., headquarters of Cisco Systems that will also remotely serve workers at the networking technology giant's campus in North Carolina.
Walgreen Co., Take Care's parent, said Tuesday that under the relationship Take Care clinicians and Walgreens pharmacists will provide integrated health and pharmacy services to Cisco employees and dependents via the work-site facility — dubbed the LifeConnections Health Center — on the IT company's San Jose campus.
Through the LifeConnections center, Cisco staff and their dependents will be able to access such services as primary care, physical therapy, chiropractic care, acupuncture, vision, health coaching and an on-site Walgreens pharmacy.
In addition, Take Care clinicians at the LifeConnections facility will offer acute care services for employees at Cisco's campus at Research Triangle Park in Durham, N.C., using Cisco HealthPresence technology.
According to Walgreens, the solution extends the reach of health care providers by enabling patients and clinicians to interact remotely via an integrated system of high-definition video, advanced audio, medical devices and collaboration tools. The company noted that the use of such technology at the LifeConnections center demonstrates the ability of a central clinical team to provide health care services for an employer's geographically dispersed workforce.
"We are taking a holistic view of health and wellness and providing employees with the ability to easily and safely connect with doctors and clinicians across great distance," Nirmal Patel, director of corporate medical programs at Cisco, said in a statement. "By combining Cisco technology solutions with Take Care Health's market presence, we believe we are helping to redefine how health services are delivered."
The companies said the LifeConnections center can serve 40,000 Cisco employees and dependents at the San Jose location and 3,600 Cisco employees in Durham via the HealthPresence technology. The health center has a staff of more than 30, including physicians, pharmacists, registered nurses, physical therapists and others. The facility in North Carolina is staffed by an RN who will assist patients in interacting with the clinical team through the Cisco HealthPresence System.
At the LifeConnections, patients can access a web portal to manage their care. Using their personal, secure account, they can schedule appointments online, send messages with clinicians, review their medical record and visit history, refill prescriptions and export their medical record to other providers or systems. When visiting the center, Cisco employees in San Jose and Durham check in through electronic kiosks that provide real-time eligibility verification and interconnectivity with an electronic medical record system.
"Through our network of Walgreens pharmacies, as well as through Take Care Health's leading position in retail and workplace health centers, we provide thousands of access points to health care services," stated Peter Hotz, group vice president at Walgreens. "Exploration of innovative technologies such as Cisco HealthPresence will allow us to further grow our reach, in turn generating the potential for even stronger outcomes for patients, businesses and payers."
According to Walgreens, employers are increasingly looking to offer work-site health and wellness services. The company cited a 2011 report from Towers Watson and the National Business Group on Health showing that, in a survey of 588 employers, 23% currently offer on-site health services and another 12% plan to do so in 2012.