With consumers still experiencing coverage issues after enrolling for plans via the Affordable Care Act's health insurance exchanges, Walgreen Co. is extending its program to help bridge the gap for pharmacy benefits.


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Walgreens extends no-cost scripts program as
ACA coverage issues linger

February 10th, 2014

DEERFIELD, Ill. – With consumers still experiencing coverage issues after enrolling for plans via the Affordable Care Act's health insurance exchanges, Walgreen Co. is extending its program to help bridge the gap for pharmacy benefits.

Walgreens said Monday that through April 15 it will provide up to a month of a traditional, brand-name or generic medication at no up-front cost for pharmacy patients having difficulty using their new insurance because they haven't yet received a plan identification number from their insurer.

The deadline for consumers to sign up for a health plan in the federal and state health insurance marketplaces is March 31.

The drug chain had announced the program in December to ease the transition for customers whose insurance coverage, as a result of the Affordable Care Act, began on Jan. 1.

"We're committed to helping those who've signed up for coverage through state and federal marketplaces access their medication without interruption, and anticipate a growing need leading up to, and following the March 31 enrollment deadline," Kermit Crawford, president of pharmacy, health and wellness at Walgreens, said in a statement. "We'll continue to support the newly insured and are also continuing our efforts to help simplify the enrollment process for those in our communities who may still be in need of insurance coverage."

Customers who signed up for a health plan before the March 31 deadline can bring confirmation of their enrollment to any Walgreens pharmacy, or the pharmacy staff can check to verify eligibility, Walgreens said.

The company is urging patients who enrolled for health benefits through the exchanges to confirm coverage with their insurer and bring their current benefit information to the pharmacy. Walgreens pharmacy staff can then individually review patient benefits and work with the patient's insurer directly to confirm benefit eligibility. 

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