MinuteClinic is migrating from a proprietary electronic medical record system to a new EMR platform called EpicCare.

MinuteClinic, CVS Caremark, electronic medical record, EMR, EpicCare, Epic Systems, retail health clinic, EMR platform, Andrew Sussman, Nancy Gagliano, Carl Dvorak, retail clinics, health care

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MinuteClinic adopts new electronic medical record platform

February 21st, 2014

WOONSOCKET, R.I. – MinuteClinic is migrating from a proprietary electronic medical record system to a new EMR platform called EpicCare.

The CVS Caremark retail health clinic subsidiary said Friday that Epic Systems Corp.'s EpicCare is the nation's most widely used EMR. MinuteClinic's full deployment of EpicCare is expected to take 18 months.

Besides supporting MinuteClinic's evidence-based model of care, EpicCare will improve connectivity with health care providers across the country that use the EMR platform, including many major health systems, hospital networks and physician groups currently affiliated with MinuteClinic, according to CVS. An estimated 274,000 physicians will use Epic, and about 51% of the U.S. population will have a record in Epic when its current customer rollouts are complete, the company added. 

"We've reached a point in the evolution of our clinical practice where a more advanced EMR that facilitates more immediate information sharing with other health care providers is needed," MinuteClinic president Andrew Sussman, who's also senior vice president and associate chief medical officer for CVS Caremark, said in a statement.

"MinuteClinic is expanding sites and services, having added over 350 clinics in the past three years," Sussman explained. "As we continue on our path of rapid growth to reach 1,500 clinics by 2017, EpicCare will take us to the next level by offering enhanced connectivity with other providers, more advanced patient portal capabilities, and key analytics to run our practice more efficiently and improve patient care."

EpicCare will help MinuteClinic enhance continuity of care with patients' primary care providers, including pediatricians, family practice physicians and internists, according to Nancy Gagliano, chief medical officer for MinuteClinic, which has more than 800 locations in 28 states and the District of Columbia.

"We've always been committed to comprehensive record sharing, whether it's done electronically when compatibility exists or by faxing a copy of the visit summary immediately following a clinic visit with patient permission," Gagliano stated. "EpicCare will help us work more closely with physician practices as part of the medical home team, facilitate co-management of patients, and advance our mission to make health care more accessible, convenient and affordable for Americans."

MinuteClinic noted that Epic has scored highest in KLAS Ambulatory EMR rankings for large health systems (more than 75 physicians) for the last 15 years.

"Retail clinics play an important role in community-wide care delivery," commented Carl Dvorak, Epic's president. "Patients receive the most value in terms of quality, cost and overall wellness when care is well-coordinated across disciplines and locations. So we're glad to have CVS MinuteClinic join the nation's largest network of care organizations securely sharing patient information."