Jackie Madsen named head of sales as Lorraine Coyle retires

NEW YORK — After 17 years with L’Oréal USA, Lorraine Coyle has retired from her position as head of sales at L’Oréal Paris.

With Coyle’s retirement on Monday, Jackie Madsen, vice president and national sales manager of cosmetics for L’Oréal Paris, has been promoted to head of sales at L’Oréal Paris.

Coyle, who has been lauded by retailers for her knowledge from being a retailer prior to coming to L’Oréal, began her career at Kmart before joining Eckerd Corp. For almost 20 years, she held several key management positions across merchandising, advertising and marketing.

In the fall of 2000 she joined L’Oréal USA as vice president national sales manager of cosmetics for L’Oréal Paris. In 2008, she was promoted to head of sales at L’Oréal Paris. During this time, she successfully led her team through many changes within the rapidly evolving industry.

“Beyond her exceptional business successes, Lorraine’s optimistic attitude, energy and integrity are what make her one of the most admired and beloved executives in the industry,” said Tim Coolican, president of L’Oréal Paris. “She is a motivating leader who inspires her team and a thoughtful mentor with a passion for developing talent.”

Retailers noted that Coyle’s successor also has a background rich in expertise. Madsen brings more than 30 years of experience and established leadership to her new role, according to the company. She joined L’Oréal USA in 1986 as a sales representative for hair care for Cosmair Inc., and after managing several key retailers in the Northeast she moved to the New York office, where she spent 16 years in a variety of positions in sales operations.

“Jackie is an esteemed leader at L’Oréal and among her industry peers,” Coolican said. “Throughout her tenure at L’Oréal, she has shown incredible dedication, strategic acumen and long-term vision. She is well poised to take the helm of our sales team.”