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Most of all, today’s beauty shoppers want value

Most of all, today’s beauty shoppers want value

NEW YORK — The secret weapon in the battle for the $62 billion that U.S. customers spend on beauty care and cosmetics just might be something mass retailers had all along — steep values. While drug, discount and supermarket chains have burnished their image in beauty with illumination, upgraded products and elevated service, it turns

Sephora, Ulta turn up the heat in beauty care

Sephora, Ulta turn up the heat in beauty care

NEW YORK — Sephora and Ulta Beauty have altered the beauty care landscape, siphoning off customers from both department and mass stores. And both specialty retailers show no signs of slowing down — suggesting that mass retailers must find new strategies to stem the losses, especially of Millennials and Generation Z customers. Market researcher Euromonitor

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