supermarket pharmacies

Good Neighbor tops in Rx customer satisfaction

September 5, 2017 by Chain Drug Review brick-and-mortar pharmacies, customer satisfaction with brick-and-mortar pharmacies, Good Neighbor Pharmacy, J.D. Power 2017 U.S. Pharmacy Study, J.D. Power Healthcare Practice, J.D. Power U.S. Pharmacy Study, mail order pharmacies, mass merchant pharmacy, pharmacy customer satisfaction, Rick Johnson, specialty pharmacies, supermarket pharmacies Featured Articles, Leading Headlines, Pharmacy, Retail News

COSTA MESA, Calif. — AmerisourceBergen Corp.’s Good Neighbor Pharmacy was No. 1 in pharmacy customer satisfaction among drug chains in the J.D. Power 2017 U.S. Pharmacy Study. However, both brick-and-mortar and mail-order pharmacies saw notable declines in some areas of patient satisfaction, according to J.D. Power’s annual survey, which polled 17,326 customers who filled or

H-E-B spotlights pharmacy service

January 14, 2016 by Chain Drug Review H-E-B, H-E-B Pharmacy, J.D. Power 2015 U.S. Pharmacy Study, supermarket pharmacies Videos

Supermarkets continue to use their pharmacy departments to highlight their health and wellness offerings. That includes leading Texas food and drug retailer H-E-B. In this short video posted this week, H-E-B emphasizes the personalized service provided by its pharmacists, as well as their professionalism. The retailer also promotes its Saturday health screenings. The message to