Sharon Balser, a Rite Aid pharmacy technician from Milford, Mich., and Theresa Forrest, a loyal Rite Aid customer from Gwynn Oak, Md., were selected at random from more than 11,000 unique entries.
The contest was designed to recognize Rite Aid pharmacy associates for their commitment to providing excellent customer service.
Balser has been a pharmacy technician for nearly 30 years at the store in Milford and was nominated six times this year. Balser is known for her kindness and her ability to consistently help customers while making them feel appreciated.
“With more than 30 years at Rite Aid, Sharon is the perfect example of what it means to provide excellent service with a personal touch,” said Rony Foumia, Rite Aid pharmacy district manager. “I’m thrilled that her hard work and dedication are being recognized, as she is truly an exceptional pharmacy technician.”
Forrest participated in the program by nominating a pharmacy technician at her local store in Baltimore.
“We are excited to celebrate the Rite Aid pharmacy teams who are continuing to provide caring moments of service to loyal customers across the country,” said Rite Aid executive vice president of pharmacy Jocelyn Konrad. “With more than 11,000 entries, it’s phenomenal to see the appreciation our customers have for their local pharmacy associates, and I’d like to thank each nominated team member for championing Rite Aid’s promise to deliver outstanding customer service — with us, it’s personal.”