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Jean Coutu launches Rx image transmission service

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VARENNES, Quebec — Jean Coutu Group has introduced an image transmission service for new prescriptions that’s designed to make it easier for patients to fill medications.

The Canadian drug chain said Wednesday that the new service is accessed via the Jean Coutu mobile application. To use the service, patients open their Health Record in the app and then take a photo of their prescription. The image is then sent directly to their Jean Coutu pharmacy. When the medication is ready for pickup, the pharmacy sends a text message to the patient.

Jean Coutu noted that the image transmission service is a time-saver for both patients and their pharmacists. Prescriptions can be sent to the pharmacy as soon as patients get them from their doctors, and pharmacists can prepare the medications in advance.

“Today, time is of the essence. This simple and convenient service will help patients and pharmacists maximize their time and focus on the release of treatment information when patients come and get their medications,” Richard Mayrand, senior vice president of pharmacy and governmental affairs at Jean Coutu Group, said in a statement. “We are proud to have contributed to this web service development.”

The drug chain said all of the Health Record’s functions are now accessible on the iOS and Android versions of the Jean Coutu mobile app.

Besides the new prescription image transmission service, the Health Record also enables users to complete a simultaneous request for prescription renewals for one or more family members; receive an “it’s ready” notification via email or text when prescriptions are available for pickup; access a family prescription list; share access to health records with someone else; and scan a prescription label to request a refill.

Overall, Jean Coutu’s retail network has 416 franchised stores in Quebec, New Brunswick and Ontario under the PJC Jean Coutu, PJC Clinique, PJC Santé and PJC Santé Beauté banners.


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