Centrum 7/6  banner

Aetna assists members affected by flooding in the Midwest

Print Friendly, PDF & Email

HARTFORD, Conn. — Aetna, a CVS Health business, is offering resources to members who have been affected by floods in Illinois, Iowa, Kansas, Michigan, Nebraska, Ohio, South Dakota and Wisconsin.

Aetna members can refill their prescriptions early, if needed. Members who use Aetna’s mail-order pharmacy can either get a prescription at an alternate delivery location or refill a prescription that may have been lost, damaged or destroyed.

In addition to helping with prescription refills, Aetna professionals who have experience dealing with traumatic events are also available to help. Aetna has opened its Resources for Living services to those affected by the flooding, regardless of whether they are Aetna members or not. Individuals can call 1-833-327-AETNA (1-833-327-2386) for assistance with finding available shelters, accessing government resources and seeking referrals or help to cope with the emotional impact of the floods.

Aetna members affected by the floods can also seek emergency care anywhere, as needed. The company will monitor the impact the flooding has on its network doctors, hospitals and other health care providers, and make further modifications to its policies as necessary to ensure members have access to care.

If any additional local, state or federal disaster executive orders or regulations are issued related to these catastrophic events, Aetna will adjust its policies to comply.


ECRM_06-01-22


Comments are closed.

PP_1170x120_10-25-21