PP_1170x120_10-25-21

The era of ‘confluencer commerce’ has arrived

The era of ‘confluencer commerce’ has arrived

Collectively, we have spent much of the last two years solving immediate and short-term challenges in both the supply chain and the demand chain. Recently much has been made of the metaverse and the investments required to succeed in an important but far away future engagement platform. What seems to have gotten squeezed in this

PillPack buy shows Amazon’s outcome-first approach

PillPack buy shows Amazon’s outcome-first approach

NEW YORK — A year after announcing it was acquiring Whole Foods Market, Amazon.com made a splash again, this time in the health care sector. On June 28, Amazon entered into an agreement to buy PillPack, an online pharmacy that offers presorted doses of medications and home delivery, for an estimated $1 billion. PillPack also

A look ahead at tomorrow’s perfect shopper interaction

A look ahead at tomorrow’s perfect shopper interaction

Much has already been written about how shoppers will be intersecting with retail in the health and wellness sector in the world of “2027” (i.e., more than 10 years from now). It is our expectation that concepts like “seamless,” “omnichannel,” “interactive,” “digital,” “connected” and “automated” will be incredibly important — so much so that the