BAVIS_1170X120_10-19-20

The critical need for a seamless digital experience

The critical need for a seamless digital experience

The rise of e-commerce is often cited as the key contributor to the struggles of venerable brick-and-mortar retailers that once ruled their sectors — Sears, Payless and Toys ‘R’ Us, to name a few. Digital disruption is also accelerating in traditionally more insulated sectors such as retail pharmacy. At the same time, Amazon is continuing

A look into Walgreens and Kroger’s partnership

A look into Walgreens and Kroger’s partnership

The recent partnership of Kroger and Walgreens caught many industry experts off guard largely because the agreement goes against conventional wisdom of maximizing competitive advantages. With this partnership, Walgreens seems to have diminished its convenience advantage by allowing Kroger to leverage it for their own customer pickups. And Kroger seems to be compromising the exclusiveness