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Issue 09-30-2013

Social media milestone reached by Duane Reade

NEW YORK — Duane Reade has become the most followed mass market retailer on the social media network Twitter, topping the 1 million-follower mark earlier this month. “This social milestone is all about our customers and represents the ability and focus we have to seamlessly reach them whenever and wherever they are with useful content

NACDS names public policy exec

ARLINGTON, Va. — The National Association of Chain Drug Stores has bolstered its government affairs and public policy department, hiring Christopher Smith as director of federal public policy. Smith, who was formerly director of policy and regulatory affairs for the National Community Pharmacists Association and a one-time law professor, will provide policy guidance on pharmacy

Rite Aid climbs back into the industry elite

It is becoming increasingly difficult not to think of Rite Aid as one of the chain drug industry’s trendsetters. Truth is, America’s third-largest drug chain is unveiling innovative programs, bold initiatives and dramatic new directions at a furious pace, outdistancing its two larger rivals in terms of creativity, significance and drama. Most recently, earlier this

Pharmacies can build loyalty by embracing wellness

The retail consumer shift toward wellness is well under way. Hamacher Resource Group and several leading trade associations spotted this emerging trend years ago and changed the term “health and beauty care” (HBC) to “health, beauty, and wellness” (HBW) in everything they produced. These days, the wellness industry is booming, and the term HBW is