It is a bittersweet opportunity to write this Healthcare Outlook for 2021 on behalf of the Pharmacy Quality Alliance. As the outgoing chief executive officer, it has been my honor and privilege to serve PQA and its 250 organizational members since the alliance was created, initially as a public-private partnership with the Centers for Medicare
Our nation is at a defining moment, as we transition to a new administration and Congress and continue to respond to the COVID-19 pandemic. From a health care delivery perspective, the logistics expertise of our industry has never been more relied upon, and scrutinized, than it is today. As the calendar turns to 2021, eradicating
Despite the difficult realities of COVID-19, and the tremendous challenge, pain and uncertainty it has created, 2020 was also a year of incredible progress for self-care in the United States. From manufacturers to retailers, we at Consumer Healthcare Products Association are proud of the pivotal role our extended industry has played in providing and maintaining
You may have heard this one-liner popularized in 2020: “In 2015, everyone who answered the standard question ‘where do you see yourself in five years?’ got it wrong.” Given that few people in 2015 would have foreseen themselves five years later in a mask, in quarantine and confronting COVID-19’s many challenges, that comment describes well
The year that was like no other is over, and pharmacy operators are looking forward to more normal times, at least starting around summer. One question is how much the elevated status of pharmacists during the pandemic will propel long-term gains for the profession. On the following pages top industry executives address that question and
When industry observers look back at a given year, all too often they resort to hyperbole, making shaky claims about the long-term significance of events. The year just ended eliminated that pitfall, at least temporarily: 2020 crystallized several issues — the nation’s deep political divide, the quest for racial justice and the need to act
To once again paraphrase that age-old maxim from a time-honored religious treatise: To those who know Bob Kwait, no explanation is necessary; to those who do not, no explanation is possible. Through a retailing career marked by innovation, creative thinking and, at times, controversy, Kwait stamped the chain drug community with a brand of thinking
