Lupin 2024

2021

Drug chains can gain from profound changes in beauty

Drug chains can gain from profound changes in beauty

Sitting at the intersection of retail and health care, 2020 and 2021 have been profoundly challenging years for the retail drug store channel. The onset of the COVID-19 pandemic had once-in-a-generation impacts across the full business — both pharmacy and retail. On the pharmacy side, there were shifts in chronic versus acute prescription volumes, channel

A critical moment to build customer loyalty

A critical moment to build customer loyalty

The promise and power of personalization is always based on relevance, which requires the most robust understanding of how customers shop and their ever-changing needs in terms of categories, products, brands, information, price, value and channel. Throughout the pandemic, there have been tremendous changes that impact almost every way these customers shop — from their

Retailers are positioning for a post-pandemic reset

Retailers are positioning for a post-pandemic reset

As society is becoming vaccinated and moving through 2021 further past the height of the COVID-19 pandemic, we find ourselves in a world much different than it was just 15 months ago. The changes necessitated by the pandemic shutdowns have permanently changed many behaviors and transformed several aspects of customers’ lives. People will be working

Self-care regimens will endure after the pandemic ends

Self-care regimens will endure after the pandemic ends

Health has become one of the top priorities for consumers over the past year, with vitamin, minerals and supplement (VMS) sales skyrocketing nearly 20% since the pandemic started, far ahead of the overall CPG market. Even with vaccines rolling out, a commitment to sticking to self-care regimens and disease prevention will still be prevalent. Retailers

This is the time for community pharmacy’s reinvention

This is the time for community pharmacy’s reinvention

Even before the pandemic, pharmacies were struggling. Now, the pressures are even greater as demand shifts, digital disruption escalates and the need for health equity is in the spotlight. Access to health care is critical for Americans, and 90% of Americans live within five miles of a pharmacy. While there are some components of health

Proactive decision making needs data and analytics

Proactive decision making needs data and analytics

In recent months, big data has been an often-discussed topic among business leaders as they consider ways to adjust their businesses to contend with the effects of the pandemic, which continues to shape shopping behavior. Across the retail industry, companies are still struggling to put data-driven strategies into action. In November 2020, Exasol published research

Zebra brings temperature visibility to vaccines

Zebra brings temperature visibility to vaccines

MORRIS PLAINS, N.J. — The pharmaceutical industry is facing unprecedented pressure to execute at the highest level as it works to move massive quantities of the COVID-19 vaccine through the supply chain. Vaccine manufacturers, logistics providers, packaging companies and technology providers are collaborating to ensure that precious doses arrive at their destinations as quickly as

There’s no returning to old-style demand forecasting

There’s no returning to old-style demand forecasting

It’s become a cliché to say that the COVID pandemic has changed everything about retail, especially the acceleration to online shopping and the creation of demand for categories previously on the fringe of most merchandisers’ plans. While the food business has been the primary beneficiary of this transformation, mainly due to the shuttering of so

The beauty industry gets a makeover, courtesy of COVID

The beauty industry gets a makeover, courtesy of COVID

COVID-19 is altering consumer behaviors, and many of these shifts could be permanent. The pandemic has had a profound and enduring impact on consumers. Recent Accenture research shows that the majority (95%) of consumers are making significant and lasting changes to how they live, work and shop. COVID-19 has also triggered an economic recession that

Combating the opioid crisis in the pharmacy

Combating the opioid crisis in the pharmacy

It’s happening again. Another pharmacy operator is facing federal prosecution for allegedly mismanaging prescription opioids and violating the Controlled Substances Act. And the civil penalties being sought by the Department of Justice could total in the billions of dollars. The message is clear This action by the DOJ should serve as clear indication that the

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