August 23, 2022 by Franklin Chu
Franklin Chu, managing director of Azoya USA
August 22, 2022, Opinion
Beauty collection stores are quickly growing in China — as Chinese consumers’ appetite for beauty products continues to evolve. Most people’s first thought may be Sephora, Watsons or Mannings, where customers can get access to a wide range of skin care, makeup and fragrance products. The biggest advantage these retailers have is their wide selection
August 23, 2022 by Sean Grudzinski
Sean Grudzinski is HRG’s product research and analysis manager and is a member of the owner’s group.
August 22, 2022, Opinion
Controlling the product journey all the way from planogram to the shopping basket isn’t easy but, to deliver the shopping experience you want for your customers, you must find a way. With the right resources (internal or trusted partners) you can maintain control of your product assets to protect the quality and integrity of your
August 23, 2022 by Jeff Hewitt, Dominique Harris and Kate Maheu
Change and Organization Practice at Kearney, Jeff Hewitt and Dominique Harris are partners in the Leadership
August 22, 2022, Opinion
Today’s workers value different things. They want flexibility, demand a work culture that recognizes their worth, and are willing to change jobs to find what they want now. This shift has been particularly challenging in retail pharmacy as many workers are less tolerant of the often hectic and demanding environment. As a result, an increased
August 22, 2022 by Steven Robins
Steve Robins, Steven Robins is managing partner and principal at the New England Consulting Group. He can be contacted at [email protected].
August 22, 2022, Opinion
If, like me, you think that the quote from Heraclitus, “The only thing constant is change,” would be a gross understatement to describe the next few years for chain drug, read on. If, on the other hand, you are neither fascinated nor concerned with the external uncertainties of the country right now and the strategies
August 22, 2022 by Rus Ackner
Cuebiq, Rus Ackner
August 22, 2022, Opinion
For retail pharmacy businesses facing fierce competition, having the ability to accurately target consumers is one of the ways they can set themselves apart. This requires segmenting customers to ensure the targeting is granular and the messaging impactful. That means looking at the real-world behaviors of target audiences. While data on digital impressions and clicks
August 22, 2022 by Nicole McCurnin
Advertising Insights, Nicole McCurnin
August 22, 2022, Opinion
Pharma and Wellness sectors naturally represented a key focus in the U.S. advertising industry during calendar-year 2021. As the pandemic evolved over time, marketers in the space navigated uncertain times, with health and wellness concerns remaining a particular, top-of-mind presence for consumers. With such opportunity for contextual relevance, Pharma and Wellness ad spend remained a
August 22, 2022 by Dave Wendland
Dave Wendland is vice president of strategic relations at HRG and member of the company’s owners group.
August 22, 2022, Opinion
According to a study released earlier this year by Kline and Co., “Cosmetics and Toiletries USA,” the U.S. beauty and personal care market surpassed $85 billion in retail sales in 2021, a rise of $7 billion from 2019 sales levels. This marks the sector’s strongest performance within the last 10 years, with no signs of
August 22, 2022 by Deborah Weinswig
Deborah Weinswig is founder and chief executive officer of Coresight Research.
August 22, 2022, Opinion
Coresight Research expects wellness to remain the pre-eminent multiyear trend driving consumer spending shifts, only amplified by the pandemic prompting consumers to focus more on mental and physical wellness. Here, we discuss three notable trends in drug-store-relevant consumer packaged goods categories: demand for clean beauty, a drive toward personalized nutrition and acquisitions of startups. Demand
August 22, 2022 by Frank Riva
1010data, Frank Riva
August 22, 2022, Opinion
Little more than a year ago, we issued a report based on our data showing that online beauty sales were up 51% from 2019 to 2020. Of course, this had everything to do with pandemic shutdowns, a rush to online shopping and retailers’ responsiveness to consumer needs. For many people, this time spelled the adoption
August 22, 2022 by Audrey Depraeter-Montacel
Audrey Depraeter-Montacel is global beauty lead for Accenture’s Consumer Goods & Services industry group.
August 22, 2022, Opinion
There’s a lot of buzz around the metaverse right now and how it might reshape the future of retail. And for good reason. Being able to inhabit persistent, decentralized and shared virtual spaces, and move seamlessly between them and the real world, will open up countless new opportunities for beauty brands. The ultimate vision for
August 22, 2022 by Indrajeet Dixit, Cassie Ryding and John Clear
Alvarez & Marsal Consumer Retail Group, Cassie Ryding, Indrajeet Dixit, John Clear
August 22, 2022, Opinion
2021 was an immensely challenging year for retail pharmacy chains — as pharmacy chains were tasked with the rollout and administration of COVID-19 vaccines. As vaccine-seekers rushed to stores foot traffic and subsequent discretionary purchases increased. There was a 7% increase in discretionary transactions as revenues for major pharmacy chains increased by 6% to $328
August 22, 2022 by Ed Rowland, Alice Wang and Alf Luo
Ed Rowland is the principal of Rowland Global LLC
August 22, 2022, Opinion
The pandemic years have changed the U.S. consumer health care products and services world. Evolution and revolution on a global scale confront U.S. chain drug stores and independent pharmacies alike. The rapper Tupac Shakur once said, “You either ride with us or collide with us.” Both are happening. The consumer health care world is riding
August 22, 2022 by Tom Furphy
Tom Furphy is chief executive officer and managing director of Consumer Equity Partners.
August 22, 2022, Opinion
Current economic pressures on chain drug retailers are intensifying — in addition to tremendous cost pressure on inventory, the cost of labor is up. All while labor shortages faced by many in the industry create additional operational challenges. At the same time, the shape of the prescription drug industry is changing, with emerging offerings like
August 22, 2022 by Andrea Leigh
Allume Group, Andrea Leigh
August 22, 2022, Opinion
The COVID-driven shift to e-commerce has profoundly impacted commerce. As shoppers flock online in droves, 75% of they report changing brands during the pandemic, and many won’t go back to previous brand loyalties. Brands have scrambled with supply chain disruptions and activating the shopper in this new omni-commerce world, including shifting their connection points with