SALT LAKE CITY, Utah — CVS next month will acquire the prescription files of 25 Utah pharmacies being closed by Intermountain Healthcare.
CVS Pharmacy is working closely with the healthcare system to ensure the transition is seamless for patients and that their access to pharmacy care is uninterrupted. Pharmacy files of each location will be securely and confidentially transferred to conveniently located retail pharmacies. CVS will work with all new patients to ensure they can continue to easily access their medications. Patients will receive a letter explaining the pharmacy closures, prescription transfer process, timeline, and information about who to contact with their questions.
“CVS Pharmacy knows that these locations have been providing trusted pharmacy care for the Utah community for years and we are excited to continue that tradition,” said regional director David Royster. “We are looking forward to introducing our industry-leading products and services to these new patients and are committed to ensuring that their pharmacy needs are not only met but exceeded.”
The pharmacies being shuttered have low usage and the closures do not affect Intermountan’s inpatient pharmacies. Intermountain will continue to offer medication management services and medication assistance and financial support services, and operate home delivery pharmacy, specialty pharmacy, and the retail pharmacy at Primary Children’s Hospital in Salt Lake City.
“Every effort will be made to ensure patients and employees are well cared for during this transition,” said Nannette Berensen, vice president and COO of Intermountain Shared Clinical Services. “We’ve seen changes in consumer preference in obtaining medications in retail pharmacies that offer added convenience and expanded shopping options.”
Intermountain is committed to working with impacted employees to identify an opportunity that aligns with their needs and preferences and they will have the option to transition to other roles within the system or be considered for positions at local CVS Pharmacy locations.
CVS is a leader in the pandemic response, having recently surpassed the 24 million COVID-19 vaccination mark with its more than 9,600 stores across 50 states, Puerto Rico, and Washington, D.C., including nearly 30 locations across Utah. CVS is also making COVID-19 testing broadly available, with more than 4,800 retail locations nationwide.