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CVS completes rollout of time delay safes in Kentucky

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WOONSOCKET, R.I. — CVS Pharmacy has completed the rollout of time delay safes in all of its 77 CVS Pharmacy locations in Kentucky. The safes will help prevent pharmacy robberies and combat the ongoing opioid epidemic by helping to prevent diversion of controlled substance narcotic medications by keeping them out of the hands of unauthorized individuals. In addition, the safes will help CVS Pharmacy ensure the safety and well-being of its customers and employees.

Controlled substance narcotic medications that are sought after by robbers, such as oxycodone and hydrocodone, are now stored in safes using time delay technology in every CVS Pharmacy in the state of Kentucky. Time delay safes help deter pharmacy robberies by electronically delaying the time it takes for pharmacy employees to be able to open the safe. CVS Pharmacy first implemented time delay safes in Indianapolis, a city experiencing a high volume of pharmacy robberies, in 2015. The company saw a 70 percent decline in pharmacy robberies among the Indianapolis stores where the time delay safes had been installed.

“Pharmacy robberies are a challenging issue for every pharmacy and we are committed to doing all we can to reduce the number of pharmacy robbery incidents in our Kentucky stores,” said Everett Moore, Division vice president of CVS Pharmacy. “In other parts of the country we have seen that time delay safes, combined with the other security policies and procedures in place at our stores, can greatly reduce these incidents.  We are pleased to roll out time delay safes here in Kentucky to help ensure that our pharmacies remain a safe environment for our patients and colleagues.”

“I applaud CVS Health on the installation of time delay safes in all of their Kentucky pharmacies,” said State Senator Julie Raque Adams. “The opioid epidemic has hit Kentucky especially hard, as it has so many other states, and our communities are working to fight this growing problem each and every day. An important way to do so is to ensure that medications are kept out of the wrong hands and the safes now in place at CVS Pharmacy locations in Kentucky will help do just that.”

“Substance misuse is a significant driver of criminal behavior, as people sometimes turn to illegal behavior to fuel their addictions,” said Louisville Metro Police Chief Steve Conrad. “I am very pleased that our partners at CVS Health are taking additional steps to reduce thefts from their stores. It takes all of us as a community working together to address the high rates of addiction we are seeing and to reduce the crime that often comes with that.”

The time delay function cannot be overridden and is designed to serve as a deterrent to would-be pharmacy robbers whose goal is to enter and exit their robbery targets as quickly as possible. All CVS Pharmacy locations with time delay safes display highly-visible signage to inform the public that time delay safes are in use to prevent on-demand access to controlled substance narcotics.

The implementation of time delay safes across all CVS Pharmacy locations in Kentucky is the latest in a series of measures put in place by CVS Health to help combat prescription drug abuse in the state. CVS Health’s commitment to preventing and addressing prescription drug abuse extends to community education, efforts to encourage safe disposal of unused medication and increasing access to the opioid overdose-reversal drug naloxone.  The company’s Pharmacists Teach program brings CVS Pharmacists to schools across the country to talk to students and parents about the dangers of prescription drug abuse. More than 418,000 students across the country, including nearly 3,000 in Kentucky, have participated in the program.

CVS Health has also completed installation of nine safe medication disposal units in CVS Pharmacy stores in Kentucky. Nationwide, 750 safe medication disposal units have been installed in CVS Pharmacy locations, adding to the more than 900 units the company has donated to law enforcement agencies. The company has committed to installing an additional 1,100 units in 2019. In total, the company has facilitated more than 1,650 units nationwide, which have collected more than 555,000 pounds, or 252 metric tons of unwanted medication to date. Increasing community access to safe medication disposal helps rid homes of unused medications that could otherwise be diverted, abused or contaminate the water supply if disposed of improperly.


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