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CVS introduces new purpose statement

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WOONSOCKET, R.I. — CVS Health on Monday issued the following statement about the evolution of its purpose statement.

“Over the past several years, we’ve seen the power of being a purpose-driven company and how it can keep all our colleagues — from the C-suite to the front line — focused on our customers’ needs and the causes that are most important to them. From removing tobacco from store shelves to vaccinating millions against COVID-19, our purpose has been our North Star.

“Today, we are introducing a new purpose statement: ‘Bringing our heart to every moment of your health.’  The new purpose statement reminds us of where we’ve been and where we’re going as America’s leading health care
solutions company. Our purpose is anchored to our brand — with heart at its center — and it sends a personal message to each of our customers and 300,000 colleagues that how we deliver our services is just as important as what we deliver. We also are introducing our colleagues to a set of behaviors that will support our new purpose. Each CVS Health colleague has an important role to play in shaping and transforming our culture so that as a trusted partner, we can accelerate our ability to innovate and deliver solutions that make health care more personal, convenient and affordable. Bringing our heart to every moment of your health is our commitment to the future and to each of our customers, employees and stakeholders.”

More information about the new purpose is accessible here: https://cvshealth.com/about-cvs-health/our-purpose.


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