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CVS program steps up fight against diabetes

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WOONSOCKET, R.I. — In its ongoing effort to combat diabetes, CVS Health has introduced Transform Diabetes Care, a new program available to help the company’s pharmacy benefit management clients improve the health outcomes of their members, lower pharmacy costs through aggressive trend management and decrease medical costs by improving medication adherence, A1c control and lifestyle management.

CVS Transform Diabetes Care, which will be available in early 2017, emphasizes tailored support for members with diabetes and incorporates both clinical care and cost management solutions, including a single-digit client trend guarantee for medicines in the antidiabetic category. In fact, participating clients could save between $3,000 and $5,000 per year for each member who successfully improves control of their diabetes.

“The Transform Diabetes Care program focuses on three key components to help improve outcomes and reduce overall health care spend in diabetes: medication adherence, A1c control and lifestyle management,” said Dr. Troy Brennan, chief medical officer of CVS Health. “What’s unique about this program is that at CVS Health we are able to marshal resources across our enterprise and provide a high level of personalized support and care via multiple touch points. What makes our face-to-face counseling and education at our more than 9,600 pharmacy locations and more than 1,100 MinuteClinic locations so effective is that it happens when patients are already thinking about their health.”

The program uses advanced analytics to identify unique improvement opportunities for enrolled members and leverages the company’s Health Engagement Engine to enable more effective outreach by identifying and prompting personalized counseling opportunities. Enrolled members will receive highly personalized support and coaching to help improve medication adherence, better track and control A1c levels and support healthy lifestyle behaviors through CVS Health consumer touch points.

These interventions will be delivered to enrolled members, at no extra cost, either in person at CVS Pharmacy, or by telephone, and members will also receive free comprehensive diabetes visits at MinuteClinic locations at no out-of-pocket cost, including A1c checks.

In addition, members will be offered a connected glucometer, which will share their blood glucose levels with a pharmacist-led team via a health cloud, enabling the team to identify potential issues and intervene with one-on-one coaching.


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