13 new locations offer a differentiated consumer health experience.
“We are delivering real change to the health care system,” said Dr. Alan Lotvin, chief transformation officer for CVS Health. “Through HealthHUBs, consumers are at the center of an unmatched retail health experience. The HealthHUB products and services are designed specifically with the consumer’s health needs, challenges, and goals in mind, so that they can easily receive coordinated, personalized care in a familiar, neighborhood location.”
CVS Health began piloting HealthHUB locations last year in Houston, Texas to overwhelming customer satisfaction. The introduction of 13 HealthHUBs in Philadelphia and southern New Jersey is part of the company’s strategy to scale the program nationally with plans to have up to 1,500 locations operating throughout the U.S. by the end of 2021.
“I am pleased that more Pennsylvanians will have access to quality, affordable health care through CVS HealthHUB,” said U.S. Senator Bob Casey (D, Pa.). “Health care is a critical issue for so many of us, and I will continue to fight for access to health care until everyone has coverage to meet their needs.”
“Expanding access to health care services is a goal that everyone can get behind,” said U.S. Senator Pat Toomey (R, Pa.). “I appreciate CVS investing in the health of Pennsylvanians by launching HealthHUB locations across southeast Pennsylvania.”
“The care concierge team is the true selling point of the new HealthHUB format,” said Edward Kirshner, whose family frequents the Folsom, Pa. location for their prescription medications, vaccinations and wellness products. “They go out of their way to help us meet all our health care needs.”
CVS Health now has 53 HealthHUB locations operational in five states, including Florida, Georgia, New Jersey, Pennsylvania and Texas. The company plans to bring its HealthHUB store format to 17 states in the first part of 2020 as part of its national expansion.