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CVS urges Rx patient preparedness for Hurricane Harvey

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WOONSOCKET, R.I. — With Hurricane Harvey set to strike the Texas Gulf Coast, CVS Pharmacy is helping customers be prepared for the storm, including their prescription drug needs.

CVS on Friday urged pharmacy patients to check with their local store to make sure they enough medication for the duration of the hurricane.

“In light of the hurricane warnings and evacuation orders now in effect along the Texas coast, CVS Pharmacy is urging patients to visit our stores before the storm makes landfall, to ensure that they have the medications they need to ride out the storm,” Kevin Hourican, executive vice president of retail pharmacy and supply chain for CVS Health, said in a statement. “CVS Pharmacy has been proactively reaching out to our pharmacy patients via text message and email to remind them to refill prescriptions before the severe weather hits.”

Patients in areas expected to be impact by the storm, and who have opted in to CVS’ automated notification programs, can receive automated phone calls, text messages and mobile app notifications, depending on the status of their prescriptions, the drug chain said. The messages can let patients know when their prescription is ready for pickup, remind them that a refill is needed and inform them where to get their medications in an emergency.

CVS noted that it has also been working with insurers to allow for early prescription refills in certain cases.

“CVS Pharmacy and CVS Caremark, our pharmacy benefit management business, have activated a process that allows pharmacists to provide one-time emergency refills of a 10-day supply of medication for plan members impacted in the areas affected by Hurricane Harvey,” according to Hourican.

CVS Pharmacy can fill customers’ prescriptions at any of its 9,700 locations nationwide, including the more than 800 locations in Texas.

The drug chain also said it’s stocking stores with emergency items, such as bottled water, batteries, flashlights and first aid supplies. In addition, CVS Pharmacy and the CVS Health Foundation are working with nonprofit partners, first responders, elected officials and government agencies along the Texas coast to identify the critical supplies and support they may need to aid relief and recovery efforts.

Hurricane Harvey is expected to make landfull just northeast of Corpus Christi, Texas, late Friday or early Saturday, potentially as the strongest hurricane to hit the nation in almost a dozen years. According to the National Hurricane Center, Harvey’s winds could reach up to 125 mph and create storm surges of 12 feet. Tens of thousands of people have already been evacuationg coastal areas.


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