Konrad, who was vice president, health care initiatives, succeeds Karen Staniforth. Staniforth was recently promoted to chief operating officer at Health Dialog, a subsidiary of Rite Aid.
Konrad is a licensed pharmacist with more than 20 years’ experience in retail pharmacy. In her new post, she is responsible for the development, implementation and management of new pharmacy business and clinical programs, including Rite Aid Health Alliance, immunizations, medication therapy management and medication adherence, according to a Rite Aid statement. She reports to senior vice president of pharmacy Dan Miller.
In addition, Konrad will oversee the drug chain’s wellness ambassador strategy.
Operating in Rite Aid’s Wellness Store locations, the ambassadors are specially trained service associates who work closely with the pharmacists to provide customers with access to information on over-the-counter medications, vitamins and supplements, and Rite Aid programs and services.
“Already a valued member of our pharmacy leadership team, Jocelyn will undoubtedly contribute to the continued development of our 11,000 pharmacists as well as key pharmacy initiatives and our clinical services programs [in her new role],” Miller said.
“We look forward to benefitting from her knowledge and retail pharmacy expertise as she leads our clinical pharmacy team and works toward our goal of providing impactful patient care programs that create an outstanding experience for our pharmacy customers each and every day.”
Konrad began her career in pharmacy in 1992 as a pharmacist for Thrift Drug Pharmacy. She joined Eckerd Corp. drug chain as a district manager in 1997 and became part of the Rite Aid team in 2007 upon Rite Aid’s acquisition of Eckerd and the Brooks Pharmacy chains from Jean Coutu Group.
In 2011, Konrad was promoted to regional pharmacy vice president and was responsible for oversight of roughly 350 pharmacists at 150 Rite Aid stores in Pennsylvania, Maryland and the District of Columbia. Her responsibilities included growing the pharmacy business, managing costs and enhancing both the customer and the Rite Aid associate experience. She was promoted to vice president of health care initiatives in 2012.