RICHMOND, BC — As part of its ongoing commitment to customer care, London Drugs has made some big changes to its LDExtras loyalty program, making it even easier to unlock all the very best that London Drugs has to offer.
The reward program has been reimagined as a technology-first process for customers, making it easier to use, more rewarding, and offer greater flexibility for redeeming rewards. Rather than earning rewards based on number of visits, members can now collect points for virtually every dollar spent. Members can also look forward to special perks and personalized offers, to help reach rewards faster.
Customers now have the freedom to choose their own rewards – they can claim in-store vouchers, discounts on services or even donate them to a London Drugs charity partner.
“At London Drugs, we are always looking for new ways to provide a more rewarding shopping experience for our customers,” says Clint Mahlman, London Drugs president and COO. “We are so pleased with the success of LDExtras since it was introduced in 2016 and are excited to now offer a loyalty program that provides greater flexibility, with more personalized rewards”.
London Drugs is dedicated to adopting cutting edge solutions that provide a seamless, safe and user-friendly experience for customers, which is why their team has been working behind the scenes to make some important changes to the program.
Starting August 11th, 2022, current LDExtras. members simply need to re-set their password to participate in the LDExtras program by using their existing LDExtras member ID and email address at www.ldextras.com orby downloading the London Drugs App. For further information on existing rewards or how to sign up, please visit the LDExtras FAQ page.