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More than 4 out of 5 Aetna Medicare members in 4 star-rated plans or higher for 2021

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HARTFORD, Conn. — For the seventh consecutive year, Aetna , a CVS Health company, announced its 2021 Medicare Advantage Prescription Drug (MAPD) plans outpace the Medicare Advantage industry in the percentage of

members in plans rated 4 stars or higher (out of 5 stars) by the Centers for Medicare & Medicaid Services (CMS). Star Ratings data for 2021 contracts show 83 percent of Aetna MAPD members are currently enrolled in 4 Star-rated plans or higher, compared to 77 percent for the industry.

“This year’s Star Ratings demonstrate our consistency in bringing quality and value to our members,” said Christopher Ciano, president of Aetna Medicare. “Now more than ever given the COVID-19 pandemic, we’re unrelenting in our focus on the total health of our members and making sure they have access to quality care that’s affordable, safe and close to home. We work closely with our physician partners and community organizations to help our members age and thrive in the comfort and safety of their homes, especially during these uncertain times.”

Aetna 4.5-star rated contracts:

  • H2663 Coventry Health Care of Missouri, Inc. (AR, IL, KS, MO, OK HMOs)
  • H3959 Aetna Health Inc. (PA HMO)
  • H3597 Aetna Health Inc. (ME HMO)
  • H5522 Health Assurance Pennsylvania, Inc. (PA PPO)
  • H7301 Coventry Health Care of Illinois (IL PPO)

Aetna 4-star rated contracts:

  • H1609 Aetna Health Inc. (FL/IA HMOs)
  • H5521 Aetna Life Insurance Company (AL, AZ, CA, CO, CT, DC, DE, FL, GA, IL, IN, KY, LA, MA, ME, MI, MS, NC, NJ, NV, NY, OH, PA, SC, TN, UT, VA, WA, WI, WY PPOs)
  • H5793 Aetna Health Inc. (CT HMO)
  • H7149 Aetna Health Inc. (NE HMO)

CMS’ Medicare Star Ratings rank the performance and quality of Medicare Advantage and Medicare prescription drug plans to help beneficiaries and their families compare plans.
Medicare Advantage plans are rated on how well they perform on five different categories:

  • Staying healthy
  • Managing chronic (long-term) conditions
  • Member experience with the health plan
  • Member complaints
  • Health plan customer service

MAPD plans are also rated on how well they perform on three additional categories:

  • Drug plan customer service
  • Member experience with drug plan
  • Drug safety

Aetna Medicare Advantage and SilverScript prescription drug plans are available to Medicare beneficiaries for selection during the Annual Enrollment Period, which starts on October 15, 2020, and runs through December 7, 2020. Enrollment becomes effective on January 1, 2021.


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