NCPA partnership aims to drive patient engagement

Print Friendly, PDF & Email

Independent community pharmacist with patient

ALEXANDRIA, Va. — The National Community Pharmacists Association has partnered with Union Springs Healthcare (USH) to spur more pharmacist-patient interaction.

NCPA said that, under the partnership, it will offer independent pharmacies USH’s Companion Care Counseling (CCC) Program, aimed at fostering more constructive pharmacist-patient interaction to address common health problems or side effects from prescription drug therapies.

The CCC Program includes a suite of online resources to support community pharmacists and encourage more proactive, effective patient counseling, including recommendations of nonprescription solutions when appropriate.

In addition, pharmacies get exclusive access to the USH line of clinically validated, pharmaceutical-grade dietary supplements, designed to offer patients more treatment options to common health problems. USH manufactures the sleep formulas NoctoPlex and NoctoPlex for KIDS as well as LuciPlex for improved mood, memory and mental acuity. NCPA members receive special pricing on these nonprescription products.

“NCPA is excited to work with Union Springs Healthcare on this win-win initiative to enhance pharmacist-patient consultations to achieve optimal health outcomes, increase revenue and reinforce the community pharmacy as a wellness destination,” NCPA chief executive officer B. Douglas Hoey said in a statement.

“Community pharmacists are extremely busy, and the CCC Program recognizes that. It provides easy-to-implement resources to support pharmacist interaction with patients to help ensure that their health needs are addressed comprehensively,” Hoey explained. “In addition, when nonprescription products are part of that solution, there’s an opportunity to increase pharmacy revenue at a time when PBM-induced challenges, such as DIR fees, pose a serious threat.”

The Union Springs model made its debut at the NCPA Annual Convention last fall, and the program’s growth has been “explosive,” according to Roger Griggs, founder and president of Union Springs Healthcare, based in Florence, Ky.

“Pharmacists and physicians have long known that many prescription drugs can cause troublesome, long-term side effects,” Griggs stated. “Companion Care Counseling provides frontline health care professionals an important tool to better address patient needs while taking into consideration their response to current medications, and to offer unique and clinically validated solutions designed to help them optimize the benefits of both Rx and non-Rx solutions.”


Adheris Health

Comments are closed.

Adheris Health