The last day of the conference, which will run from Monday, May 11, through Thursday, May 14, will feature the New Pharmacy Expo, a day dedicated to planning for business success, continuing education and professional development for pharmacy owners and operators.
The New Pharmacy Expo lineup starts at breakfast with a presentation by Lee Peterson of WD Partners on “The Next Killer App: Stores to Key Personnel.” Additional presentations are “Differentiating and Optimizing Your Pharmacy,” by Mike Boivin, pharmacist; Isabelle Tremblay on “Pharmacy: A Vision of a Clinical Business”; “Engage/Générer l’engagement,” with Stéphane Simard; and a discussion by Michel Zarbatany-Hamelon on “Helping Teams to Exceed Expectations: Color of Communications.”
During lunch, Denise Carpenter, president and chief executive officer of Neighbourhood Pharmacies, and Jean Bourcier, executive vice president and general manager of the Association québecoise des pharmaciens proprietaries, will discuss governmental changes across Canada and their impact on the pharmacy business.
Topics of other sessions are “How to Optimize Your Time Management in a Technological World,” by Fréderic Simard; “Influenza Patient Survey Results,” with Jeff Mehltretter, director of research for Neighbourhood Pharmacies; and “Third Party Payors,” by Peter Zawadzki.
Another new feature of this year’s conference is a Town Hall session that will take place between 2:30 and 4:30 p.m. on Monday, May 11. Board members of the association will discuss the industry’s biggest issues and what lies ahead.