Lupin 2023

Postmates introduces curbside pickup

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SAN FRANCISCO — Postmates announced Friday an industry first: Curbside Pickup. This new pickup product  for merchants is meant to help responsibly accelerate reopening of local businesses by enabling customers and fleet to pick up orders curbside, rather than going into the physical store — a capability that most businesses don’t currently have today.

“Retailers and restaurants across the country are ready to open their doors again and we’ve created Curbside Pickup to help them open quickly and serve customers as smoothly as possible,” said Bastian Lehmann, CEO and co-founder of Postmates.

To use this feature, the merchant will turn on curbside pickup from their Postmates dashboard. The customer will be prompted to “Check In” in real time when they get to the merchant to notify them to come outside. The fleet app will also support curbside pickup, so Postmates  will be able to let the merchant know that they are there to pick up the item or items.

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