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Publix and Flagler Health+ partner to improve care

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LAKELAND, Fla. — Publix Pharmacy and Flagler Health+ recently announced an exclusive collaboration to improve the delivery of health care to the residents of St. Johns County, Fla. The collaboration initially includes three Flagler Health+ branded telehealth sites at Publix locations throughout St. Johns County and an on-site Publix Pharmacy at Flagler Hospital.

Dain Rusk

“Publix is dedicated to serving our communities, and using technology to make health care more convenient and affordable is one way we can improve the lives of our customers and associates,” said Publix vice president of Pharmacy Dain Rusk. “Flagler Health+ has a 130-year history of providing the best possible care to the St. Johns County community. We believe this collaboration reflects our common values and will allow both of our organizations to provide better access to health care for everyone in the area.”

“We are extremely pleased to collaborate with Publix Pharmacy. Our shared passion for strengthening communities, improving health and delivering customer value serves as a solid foundation for bringing innovative products and services to the residents of St. Johns County,” stated Flagler Health+ president and chief executive officer Jason Barrett. “Having served Northeast Florida since 1889, we take the trust our community places in us very seriously. Our decision to align with Publix, one of the world’s most admired brands, reflects that.”

The telehealth sites will have a private room with teleconferencing and medical diagnostic equipment, including stethoscopes, blood pressure cuffs, high-definition cameras and other tools necessary for common diagnoses. The telehealth sites allow patients to speak directly via video conferencing technology with a board-certified physician. The physician can direct the patient to use the available diagnostic tools in order to make a diagnosis and write any necessary prescriptions. Publix Pharmacy support staff will be available to assist patients, if needed. Fees to use the telehealth site are expected to be competitive with a normal doctor’s office copay, and appointments will not be needed. The locations and opening dates of the telehealth sites are to be determined.

In addition to telehealth services within its stores, Publix will open a pharmacy within Flagler Hospital. This will be the 12th Publix Pharmacy operating within a hospital.

This is Publix’s second collaboration with a regional health system to provide in-store, walk-in care. Publix currently collaborates with BayCare Health System to offer similar telehealth services in four counties around Tampa, Florida. The collaboration is a strategic part of the Flagler Health+ vision to advance the physical, social and economic health of the communities it serves.


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