Wendy future of retail top

QS/1 launches nationwide hardware support service

Print Friendly, PDF & Email

SPARTANBURG, S.C. —  QS/1 has announced a new agreement with Ricoh USA to enhance its end-to-end Hardware Maintenance support, extending its on-site support coverage nationally. The change will increase QS/1’s hardware support personnel to nearly 1,000 allowing expedited service to its customers for all hardware-related matters, from servers to cables and everything in between.

“We saw this partnership as a game-changer and opportunity to add even more value for our Hardware Maintenance customers,” said Kevin Welch, president QS/1. “And, we expect this to result in a substantial cost reduction for our on-site Hardware Maintenance customers.”

“The significant increase in our Hardware Maintenance support team means QS/1 can provide same-day, on-site technicians no matter where customers are located in the continental United States,” he added

The upgraded service offerings will go into effect in August, and current customers can expect no change in how they interact with their QS/1 Client Services, Sales, or Account Management teams.


ECRM_06-01-22


Comments are closed.

Centrum 7/6  banner