Elliott Rodgers, chief information officer at Ulta Beauty, tells this week’s Video Forum about the various ways the specialty retailer is bringing technology to bear to help realize its strategic objectives. Among the issues he addresses are the role of digital tools in business transformation, a collaborative approach to supply chain management, consumer-facing technology, and
In this week’s Video Forum, Peggy Davies, who was recently confirmed as president of the Private Label Manufacturers Association after serving in the role on an interim basis since June 2020, discusses efforts to build on the legacy of her predecessor, Brian Sharoff. She also talks about COVID’s impact on the store brand business,
In this week’s Video Forum, John O’Brien, who became president and chief executive officer of the National Pharmaceutical Council in June, addresses the challenges faced by the nation’s health care system and the role that biopharmaceutical products can play in addressing them. He discusses the importance of NPC’s research in highlighting the value of prescription
In this week’s Video Forum, Kevin Hourican, president and chief executive officer of Sysco Corp., a global leader in selling, marketing and distributing food and nonfood products, primarily to restaurants and institutional customers, talks about the company’s recently unveiled Recipe for Growth. The former president of CVS Pharmacy also discusses the state of the food
Jeff Owen, chief operating officer of Dollar General, tells this week’s Video Forum about the company’s success in adjusting to the changing needs of customers during the COVID pandemic. He also addresses the factors behind big gains in Dollar General’s nonconsumables business, what it takes to ensure consistent store-level execution across a chain with more
In keeping with its ongoing purpose-driven transformation, Raley’s recently opened its third O-N-E Market location. Keith Knopf, the retailer’s president and chief executive officer, tells this week’s Video Forum about the thinking behind the format, which features a mix of products that are fresh, nutritious, organic, sustainable and free from ingredients on the company’s banned
In the first of three episodes leading up to the NACDS Annual Meeting later this month, Video Forum talks with Rick Keyes, president and CEO of Meijer Inc., about his year as the association’s chairman. Among the topics discussed are chain pharmacy’s response to COVID-19, other issues of importance to the industry and NACDS’ ability
John Standley, who joined Walgreens as president last August, talks about changes under way that will strengthen the drug chain’s position in pharmacy, health care and retailing. Among the subjects Standley addresses in this week’s Video Forum are Walgreens’ expanding partnership with VillageMD, the retailer’s revamped loyalty program, and its big investment in digital
Health Mart president Eyad Farah tells this week’s Video Forum about the franchised drug chain’s efforts to help patients maintain their health and well-being through the COVID-19 pandemic and beyond. Farah, who also heads Health Mart Atlas, McKesson Corp.’s pharmacy services administrative organization, addresses enlarging the scope of pharmacy practice, the transformative effect of digital
In this week’s Video Forum, AmerisourceBergen group vice president of corporate partnerships Claire Biermaas and vice president of strategic solutions Mike Amante discuss the health services company’s efforts to cement its position as an essential partner for its top customers. The executives outline how AmerisourceBergen’s design thinking process results in a shared strategic vision.
With the Biden administration and the 117th Congress in place, we asked Steve Anderson, president and chief executive officer of the National Association of Chain Drug Stores, to share his thoughts about the current state of the nation’s government and politics, and what it means for retail pharmacy. Implications of last month’s riot on
Todd Huseby, partner and leader of the consumer health care sector at Kearney, examines the implications of some key recent developments for pharmacy retailers. COVID-19’s effect on shoppers, Amazon’s move into the prescription drug business, the emergence of other e-commerce challengers, and changes at CVS Health and Walgreens Boots Alliance are among the subjects
In this week’s Video Forum, George Rafferty, president of corporate partnerships at AmerisourceBergen, discusses the drug wholesaler’s innovative go-to-market strategy. The new model aims to provide customers with top-notch day-to-day support, while at the same time fostering more strategic, long-term relationships.
Nicholas Hall is one of the world’s leading experts on consumer health care. In this week’s Video Forum, Hall, executive chairman and creative solutions director at the Nicholas Hall Group of Cos., analyzes the trends shaping the O-T-C business. The impact of e-commerce, sources of innovation, and emerging growth categories are among the topics