With the pandemic surging, pharmacy chains are planning for new solutions to fight the variants. At the same time retailers are looking to broaden affordable and accessible health care offerings when many people find such services from more traditional providers out of financial reach. Chains are also bolstering their e-commerce appeal to entice omnichannel shoppers.
VANCOUVER – Virtual health care has quickly become the new normal among British Columbians, according to a new survey conducted by Insights West on behalf of London Drugs. Sixty-five per cent say they are now more likely to choose virtual-care rather than in-person visits for simple or routine health advice. Seven in ten (73%) attribute
The year that was like no other is over, and pharmacy operators are looking forward to more normal times, at least starting around summer. One question is how much the elevated status of pharmacists during the pandemic will propel long-term gains for the profession. On the following pages top industry executives address that question and