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Clint Mahlman

2017 Retail Forecast: Times Are A Changin’

2017 Retail Forecast: Times Are A Changin’

“The times they are a changin’,” Nobel laureate Bob Dylan sang in 1964. It’s as true now as it was 53 years ago, especially for the chain drug industry. With the incoming administration of Donald Trump, all bets are off with health care. The Affordable Care Act appears set for demise, but no one in

London Drugs introduces loyalty plan

London Drugs introduces loyalty plan

RICHMOND, British Columbia — London Drugs has launched its first-ever loyalty program, called LDExtras. The Canadian drug chains said LDExtras is the “most tailored program in retail involving experiences and savings.” When customers visit London Drugs, whether in-store or online, they will begin capturing rewards from customized offers on products and services customers routinely purchase

London Drugs launches its first loyalty program

London Drugs launches its first loyalty program

RICHMOND, British Columbia — London Drugs has delved into the customer rewards arena with the launch of its first-ever loyalty program. Called LDExtras, the rewards program comes after a successful 15-month pilot on Vancouver Island, the western Canada drug chain said Wednesday. Customers earn rewards, or “Extras,” by shopping and purchasing eligible products, called “Visits,”

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