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customer satisfaction with pharmacies

Satisfaction with pharmacy remains high

Satisfaction with pharmacy remains high

WESTLAKE VILLAGE, Calif. — Despite the numerous changes occurring in the health care industry, customer satisfaction with pharmacies remains relatively stable, according to the J.D. Power 2015 U.S. Pharmacy Study. The study, in its ninth year, measures customer satisfaction with brick-and-mortar — which includes chain drug stores, discounters and supermarkets — and mail-order pharmacies. Satisfaction