PP_1170x120_10-25-21

Dara St. Louis is founding partner and senior vice president at Reach3 Insights

Tech-driven innovation can make pharmacies more appealing

Tech-driven innovation can make pharmacies more appealing

When it comes to cutting-edge customer experiences, the health care industry has room for improvement. Some two in three consumers say they have had a bad patient experience with health care providers, hospitals and pharmacies. Plus, half of American consumers want greater tech involvement in their health care, an appetite that is especially strong among

A digital storefront can maintain ties to shoppers

A digital storefront can maintain ties to shoppers

Amid COVID-19, homebound consumers turned to digital health services, apps and wearables to replace the pharmacies, gyms or doctor’s visits they’d normally go to pre-pandemic. As a result, consumer behaviors have been rewritten, causing nearly every industry to reevaluate how they do business. For drug stores, this means adopting a digital storefront, where they can

Adheris Health