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Dean DeBiase is the chairman of Revieve and a faculty member at Kellogg School of Management

Focus on items that shoppers will want post lockdown

Focus on items that shoppers will want post lockdown

The coronavirus crisis has changed how shoppers conduct their typical routines and engage with retailers, with many of them switching to new brands or shifting to online only. As we start to emerge from lockdowns and prepare for the next recovery phase, retail pharmacies will be tasked with identifying ways to get consumers to return