Wendy future of retail top

Deloitte LLP

COVID surge to reshape holiday shopping plans

COVID surge to reshape holiday shopping plans

NEW YORK — The COVID-19 surge has convinced many consumers to shop from home on Black Friday, according to the Deloitte  2020 Pre-Thanksgiving Pulse Survey released today. For the first time since the survey’s inception, more consumers plan to shop online (61%) than in-store (54%) on Black Friday. “As COVID-19 brings added health and financial concerns, both consumers and retailers are reimagining Thanksgiving

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