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Sam Cinquegrani

Perfect digital touchpoint for retail pharmacy

Perfect digital touchpoint for retail pharmacy

The pharmacy that’s first to offer a seamlessly functioning, personalized voice recognition service will have a huge advantage over its competitors. More so than with other voice-activated retail applications, the applications of voice in retail pharmacy can be endless. The good news is that all the elements to put together a great offering already exist.

Lighting a fire under e-commerce categories

Lighting a fire under e-commerce categories

The many advantages of e-commerce as a sales channel can sometimes obscure the unique challenges that occasionally arise from it. One especially relevant obstacle is the lack of physical interaction with products when shopping. While the use of many dimensions of data, enhanced images and video all go a long way toward resolving the inability

Is one-hour Rx delivery coming to the U.S.?

Is one-hour Rx delivery coming to the U.S.?

As a professional who builds and optimizes e-commerce sites for retailers and consumer packaged goods firms, I’m fascinated by logistics and, once ordered, getting products to the customer in the quickest, most efficient way. Most recently, we heard that CVS Health is launching a one-hour curbside pickup wherein the customer doesn’t even have to get

Digital strategy: Multiple voices with a singular goal

Digital strategy: Multiple voices with a singular goal

For something that didn’t even exist a decade ago, digital strategy is surely one of the hottest business conversations today. Theories and best practices abound, and the multiple paths that run simultaneously along subtopics such as platforms and digital devices, content and customer experience play a role similar to that of each voice in a