Users realize benefits of Walgreens mental health platform

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DEERFIELD, Ill. — Walgreens announced that nearly three-quarters of visitors to a digital platform that hosts free tools to screen for certain psychological disorders are taking “follow-up steps.”

Walgreens introduced the platform a year ago with Mental Health America (MHA), a nonprofit that describes its mission as “addressing the needs of those living with mental illness and to promoting the overall mental health of all Americans.”

A Walgreens website (walgreens.com/mentalhealth) provides access to the tools on MHA’s website that offer screening for depression, anxiety, bipolar disorder, post-traumatic stress disorder and other conditions. The platform also is proving useful to a broader demographic of consumers interested in mental health resources, Walgreens said.

“One of our primary objectives when first launching this program was to help meet the growing need for resources and access to care,” said Dr. Harry Leider, chief medical officer for Walgreens. “We’re proud to know that the tools and services we’re offering, along with Mental Health America and its community-based resources and screening program, are enabling more people to seek answers or help. We look forward to finding more ways to work together, and with other providers and partners, to address the challenges facing patients and our mental health system.”

About a third of the nearly 75% of Walgreens visitors who took “active steps” after completing MHA screenings said they found treatment. One in four discussed their results with family, friends or a health care professional, according to Walgreens, and 20% sought additional information.

Visitors to MHA’s website will soon have round-the-clock access to Walgreens pharmacists for assistance with medication-related concerns.


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