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Walgreens touts telehealth’s convenience

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With convenience playing a bigger role in consumers’ health care decisions, Walgreens is showing how easy virtual health visits can be.

In an online video posted this week, the drug chain demonstrates the user-friendly access to telehealth services via the Walgreens mobile app, powered by connected health provider MDLive.

The video illustrates that after just a few simple steps on a familiar device — the smartphone — consumers can interact with a health professional in minutes and begin addressing their health issue, rather than having to make an appointment for an office visit and sit in the waiting room.

Through the 24/7 service, available in iOS and Android versions of the Walgreens app, users can consult virtually with MDLive’s network of U.S. board-certified doctors for a range of acute conditions. The physicians also can e-prescribe medications.

Recently, Walgreens enabled access to the telehealth service in another 20 states: Alabama, Arizona, Connecticut, Florida, Indiana, Iowa, Maryland, Minnesota, Mississippi, Missouri, Montana, Nevada, New York, North Carolina, Ohio, Oregon, South Carolina, Tennessee, Virginia, Wisconsin.

The platform was launched last December through the Walgreens mobile app in California and Michigan. This past June, access was expanded to Colorado, Illinois and Washington.


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