Wendy future of retail top

Walmart Health concept makes Chicago debut

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Part of a commitment to rebuild damaged stores.

CHICAGO — Two Walmart Supercenters here that were damaged during civil unrest in May have reopened with new health centers attached.

“These last few months have been especially difficult for this great city, and it has done a remarkable job facing its challenges head on,” said Keith Wyche, Walmart vice president for community engagement and support. “We are proud to have the opportunity to reopen these stores and health clinics and further demonstrate Walmart’s commitment to serve as the store of the community.”

The Walmart Health departments in the new stores offered primary medical care, optometry and hearing services at the time of the November 20 grand openings. Other services — including labs, x-ray and diagnostics, counseling and dental — will be added in the future.

“Walmart is committed to making healthcare more affordable and accessible for customers in the communities we serve,” said Marcus Osborne, senior vice president of Walmart Health. “We are excited to bring Walmart Health into Chicago and offer members of the community a holistic wellness approach by additionally offering specialized community health resources, online education and in-center workshops to educate the community about preventative health and wellness. We think we can make an impactful difference and look forward to continuing to learn how best to deliver the integrated quality care customers want and deserve.”

The two new Walmart Health Centers are part of a recent commitment by the retailer rebuild and reopen four supercenters in Chicago with an expanded offering of services, including Walmart Academies for associate training and ongoing learning.

The remodels of these four locations will include several department transformations that Walmart says will help customers save time and money. The upgrades also complement the measures the company has taken in its U.S. stores to help protect associates and customers from the ongoing COVID-19 pandemic.

The changes will include improved produce, grocery, and housewares department layouts, enhanced self-checkout, updated apparel departments with new signage and fitting rooms, and expanded adult beverages sections.

“We can’t wait for Chicago customers to see our newly-remodeled Supercenters,” Patrice Gibson, store manager at one of the reopened Supercenters, which is located in the Chatham neighborhood. “We’re continuously investing in new ways to make shopping easier, and we look forward to those in our communities being able to take advantage of what our stores now have to offer.”


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