Scott Emerson, founder and president of the Emerson Group, an organization dedicated to helping small and mid-size brands compete in a marketplace dominated by large CPG suppliers, tells Video Forum about plans for the company’s upcoming Industry Day. In addition, he shares his views about how consumers and retailers have adapted to the turmoil of
This week’s Video Forum features the second installment of a two-part interview with George Rafferty and Claire Biermaas, president and vice president of corporate partnerships, respectively, at AmerisourceBergen. Among the subjects they discuss are the importance of communication and diversity of thought in finding the best solutions for customers, the enhancement of the technology
In this week’s Video Forum, Scott Knoer, executive vice president and chief executive officer of the American Pharmacists Association, describes efforts to advance the interests of the nation’s pharmacists and expand their scope and impact on health care. The working relationship between pharmacists and physicians, working conditions for pharmacists, and the need for a more
In the second installment of a two-part interview, Brian Nightengale, president of community and specialty pharmacy and long-term care at AmerisourceBergen, discusses where specialty medications fit in the retail landscape and the shifting dynamics in long-term care. In addition, he talks about the reasons he remains optimistic about the future of the pharmacy profession.
In the first installment of a two-part interview, Brian Nightengale, newly appointed president of community and specialty pharmacy and long-term care at AmerisourceBergen, talks about the company’s Good Neighbor Pharmacy network, the expanded scope of his responsibilities, and Jennifer Zilka, his successor as president of Good Neighbor. In addition, Nightengale offers insights about the slowly
As the industry gears up for NACDS Total Store Expo, which this year will be held virtually from August 23 through August 25, Video Forum talked with four executives about ways to get the most out of the event. Jim Whitman, senior vice president of member programs and services at NACDS; Lisa Paley, general manager
In this week’s Video Forum, Patrick Spear, president and chief executive officer of the Global Market Development Center/Retail Tomorrow, takes stock of factors impacting the nonfoods business in the wake of COVID-19, including rising consumer confidence and lingering supply chain challenges. He also addresses GMDC/Retail Tomorrow’s pivot to virtual events, and the organization’s efforts
In this week’s Video Forum, Chip Davis, president and chief executive officer of the Healthcare Distribution Alliance, talks about the resilience the pharmaceutical supply has shown during the COVID pandemic, and the lessons that the experience of the past 14 and a half months holds for the future. In addition, he addresses the ongoing
In the second of two episodes about the drug store market in China, Video Forum examines the impact of e-commerce. Ed Rowland, principal of Rowland Global LLC, and Alice Wang, a Shanghai-based consultant and instructor at Alibaba’s Taobao University, share insights about younger consumers’ embrace of online-to-off-line services, the growing presence of Alibaba and
In the first of two episodes, Ed Rowland, principal of Rowland Global LLC, and Alice Wang, a Shanghai-based consultant and instructor at Alibaba’s Taobao University, share insights about the brick-and-mortar pharmacy business in China. Among the topics they discuss are the Chinese consumer’s expectations of a drug store, the role of the pharmacist, and the
Jocelyn Konrad, executive vice president and chief pharmacy officer at Rite Aid, tells this week’s Video Forum about the drug chain’s efforts to combat COVID-19, including robust testing and immunization programs. She also addresses lessons learned from the pandemic, Rite Aid’s innovative approach to health and wellness, and the future of retail pharmacy.
In this week’s Video Forum, Kevin Holt, chief executive officer of Ahold Delhaize USA, talks about significant changes under way at the company. Major investments in existing stores, the enhancement of omnichannel capabilities, and the shift to self-distribution are among the subjects addressed.
George Coleman, senior vice president of merchandising at CVS Health, tells this week’s Video Forum about the company’s evolving strategy at a turning point in its history. Coleman, who has just been named Merchant of the Year by Chain Drug Review, comments on the transition in leadership under way at CVS Health, the company’s omnichannel
In this week’s Video Forum, Steve Mister, president and chief executive officer of the Council for Responsible Nutrition, discusses recent developments in the dynamic vitamin and nutritional supplements category. The topics he speaks to include the performance of the business during the COVID-19 pandemic, CRN’s response to the American Medical Association’s call for greater
