As the industry gears up for NACDS Total Store Expo, which this year will be held virtually from August 23 through August 25, Video Forum talked with four executives about ways to get the most out of the event. Jim Whitman, senior vice president of member programs and services at NACDS; Lisa Paley, general manager
In this week’s Video Forum, Patrick Spear, president and chief executive officer of the Global Market Development Center/Retail Tomorrow, takes stock of factors impacting the nonfoods business in the wake of COVID-19, including rising consumer confidence and lingering supply chain challenges. He also addresses GMDC/Retail Tomorrow’s pivot to virtual events, and the organization’s efforts
In this week’s Video Forum, Chip Davis, president and chief executive officer of the Healthcare Distribution Alliance, talks about the resilience the pharmaceutical supply has shown during the COVID pandemic, and the lessons that the experience of the past 14 and a half months holds for the future. In addition, he addresses the ongoing
In the second of two episodes about the drug store market in China, Video Forum examines the impact of e-commerce. Ed Rowland, principal of Rowland Global LLC, and Alice Wang, a Shanghai-based consultant and instructor at Alibaba’s Taobao University, share insights about younger consumers’ embrace of online-to-off-line services, the growing presence of Alibaba and
In the first of two episodes, Ed Rowland, principal of Rowland Global LLC, and Alice Wang, a Shanghai-based consultant and instructor at Alibaba’s Taobao University, share insights about the brick-and-mortar pharmacy business in China. Among the topics they discuss are the Chinese consumer’s expectations of a drug store, the role of the pharmacist, and the
Jocelyn Konrad, executive vice president and chief pharmacy officer at Rite Aid, tells this week’s Video Forum about the drug chain’s efforts to combat COVID-19, including robust testing and immunization programs. She also addresses lessons learned from the pandemic, Rite Aid’s innovative approach to health and wellness, and the future of retail pharmacy.
In this week’s Video Forum, Kevin Holt, chief executive officer of Ahold Delhaize USA, talks about significant changes under way at the company. Major investments in existing stores, the enhancement of omnichannel capabilities, and the shift to self-distribution are among the subjects addressed.
George Coleman, senior vice president of merchandising at CVS Health, tells this week’s Video Forum about the company’s evolving strategy at a turning point in its history. Coleman, who has just been named Merchant of the Year by Chain Drug Review, comments on the transition in leadership under way at CVS Health, the company’s omnichannel
In this week’s Video Forum, Steve Mister, president and chief executive officer of the Council for Responsible Nutrition, discusses recent developments in the dynamic vitamin and nutritional supplements category. The topics he speaks to include the performance of the business during the COVID-19 pandemic, CRN’s response to the American Medical Association’s call for greater
Dan Leonard, longtime leader of the National Pharmaceutical Council who became CEO of the Association for Accessible Medicines in September, discusses the impact of generic medications on health care, and the challenges and opportunities facing the industry. Among the issues addressed are generics’ role in treating COVID-19 patients, the emergence of biosimilars, and the
In this week’s Video Forum, Jon Roberts, chief operating officer of CVS Health, discusses the company’s unique health care model and its performance during the COVID-19 crisis. He also addresses the response of patients and payers to CVS’ HealthHUB format, the important place that front-end merchandise has in the company’s retail strategy, and the impact
In this week’s Video Forum, Doug Hoey, chief executive officer of the National Community Pharmacists Association, talks about some of the issues confronting independent drug stores and the larger pharmacy sector. Scope of practice, DIR fees, and Rutledge vs. PCMA, which will be taken up by the Supreme Court in October, are among the subjects
Jeff Leger, president of Shoppers Drug Mart, Canada’s largest drug chain, discusses recent developments at the company in this week’s Video Forum. The launch of Shoppers’ first freestanding health clinic, the retailer’s innovative home health care and beauty clinic formats, and the medical marijuana business are among the subjects covered.
Ronald Piervincenzi, chief executive officer of the United States Pharmacopeia, discusses the organization’s mission, new modalities of medicine and pharmacy’s role in the health care continuum in this week’s installment of our Video Forum.