Geared for the nation’s more than 22,000 community pharmacies, the StarWellness Med Sync Certification is designed to help pharmacies to build and manage more patient relationships, improve operating efficiency and boost revenue while addressing the patient care obstacle of medication nonadherence.
StarWellness helps pharmacies identify, recruit and enroll potential med sync patients. After patients enroll, the pharmacy team can enhance adherence via electronic calendaring and reminder features, as well as data-triggered outbound text messages and voice-mails, which help build pharmacist-patient relationships that support behavior change.
PrescribeWellness also noted that the StarWellness Med Sync Certification is the first online course of its kind to teach pharmacies how to implement technology-based med sync while focusing on motivators and responsibilities for the entire pharmacy staff.
“Without question, preventive health care is fundamentally important, and medication adherence is a huge part of prevention,” stated Al Babbington, co-founder and chief executive officer of PrescribeWellness. “Community pharmacies are well-positioned to serve as true clinicians in their communities, especially as we brace for major changes to the health care system. The new StarWellness Med Sync training empowers them to provide the best patient care possible while optimizing their business operations.”
StarWellness Med Sync allows pharmacies to take more control of operational workflow, increase first-fill rates to ensure patients stay on prescriptions, and address patient medication issues.
According to PrescribeWellness, adherence results driven by StarWellness include patients averaging 11 of 12 prescription refills, versus 7.4 out of 12 without med sync; patients being 2.5 times more likely to adhere to medications with med sync; and 98% of med sync program patients being adherent.
Med sync programs enable pharmacies to have all of a patient’s prescriptions ready for a single, convenient pick-up day each month. That allows pharmacies to optimize and streamline workflow while creating an opportunity for pharmacists to provide monthly check-ins and medication therapy management (MTM), focused on topics such as proper medication usage or mitigating side effects.
PrescribeWellness pointed out that major pharmacy chains and thousands of independent pharmacies have implemented med sync because of its ability to drive patient wellness, its compatibility with Medicare billing and its potential to enhance pharmacy business results.
“Medication synchronization is a fundamental building block service for pharmacies seeking to differentiate themselves by offering enhanced services that transcend conventional requirements of an outpatient pharmacy program contract,” commented Kurt Proctor, president of the National Community Pharmacists Association Innovation Center.